We know how hard it can be to choose the right web host for your website. Everyone’s priorities are different and each web host will likely excel in different areas. At HostGrid, we strive to provide an excellent service in all key areas of web hosting so you don’t have to compromise on anything.
Your Hosting control panel is the heart of your website and as it's name suggests, it gives you control over every aspect of your website, domains and emails. Plesk is known for it’s well structured and easy to navigate control panel. It includes an impressive WordPress Toolkit. The Plesk systems allows quick and easy creation of your websites, management of your domains, email addresses as well the ability to manage and store all you web files in one simple interface.
We like to provide our customers with choice. Building a website with Plesk might not be for everyone which is why we compliment it with our easy to use, drag and drop website builder. Pre-loaded with inspiring website templates which you can customize to match your branding and style.
Your domain name is your website’s direct line to your customers. Can you imagine ever losing it?! If you host with HostGrid you never need to as we give our customers a free domain for LIFE! We remove any worries over missing your domain renewal by managing it for you and renewing it for free each year.
When it comes to your website, we don't want you to have any worries or concerns. We guarantee an average uptime of 99.9% so you can rest easy that visitors will always be able to view your website. We are confident that you are going to love our hosting service, but for your own peace of mind we also offer a money-back guarantee. If for any reason, you decide we aren’t the host for you, you have time so get a full refund on your hosting subscription.
Whatever your preferred method of contact, HostGrid has you covered. We provide 24/7 phone, email and live chat support to cover any questions you may have about any of our features, domains or billing. We know how precious your time is so we keep our response times to a minimum. Our technical team are expertly trained on features like Plesk so can assist with you with any questions you have.
A free domain name is included with every applicable HostGrid subscription. However, it is not just any free domain, but is a free domain name for the lifetime of your subscription! This removes any worries over the renewal of your domain and the risk of your website ever being taken down, how reassuring. Each time you renew your subscription we will cover the renewal cost of your domain and we’ll keep doing so for the lifetime of your subscription.
If at any point you choose to end your subscription with us and would like to keep your domain we charge a non-refundable fee of $15.00 to release the domain.
Each HostGrid hosting subscription comes with a free Let’s Encrypt SSL, a leading name in internet security.
Their digital certificates are user-friendly and can be applied to any website, enabling https for a secure experience for all visitors.
We are so confident you will be happy with our premium hosting features and quality service that we allow you up to 30 days to claim a refund on your annual hosting subscription cost if you feel our service isn’t for you. After 30 days have passed, HostGrid does not offer any refunds on any cancelled services.
Our 30 day money back guarantee applies to annual hosting plans only. Additional services such as monthly hosting subscriptions, Website Backup, VIP Support, Website Security and Domain Privacy are covered by a 14 day money back guarantee. Registrations of certain TLDs can be deleted and refunded within 4 days of registration, an administration fee of $15.00 will be charged. Refunds cannot be granted for any other domain registrations.
We are unable to offer refunds on any Mailbox services and ask that any cancellation requests are made to us at cancel@hostgrid.com at least 14 days in advance of the next monthly charge to avoid any future charges.
If you wish to keep your registered domain name we can deduct a domain charge from your hosting subscription refund so it will be yours to take away.
Every HostGrid hosting subscription comes with a free email address that can be used in conjunction with your primary domain. This will give your brand a professional look and allow you to keep in contact with all of your customers using our efficient and user-friendly interface.
HostGrid includes the following domain allowance with each hosting subscription:
You may find these knowledgebase articles helpful when understanding domain types: