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Exceptional 24/7 Customer Service

Experience our guaranteed round-the-clock service. Whether your question is about any of our features, domains or billing, our experts are on hand to deliver their technical knowledge via phone, email and live chat support.

Faster and Smoother Web Hosting

Browsing on a slow website is tiring and can give your competitors the upper-hand. That's why we made it our goal to give your website the hosting it deserves. With powerful RAM and CPU, every visitor can experience lightning fast speeds.

Seamless Website Transfer Process

Transferring your site has never been easier. Our team works endlessly to bring thousands of websites over to us each day. That's why in just a few simple clicks, you can relax and begin to enjoy all our added benefits from an outstanding hosting experience.

99.9% Uptime Guarantee

We don't want you to have any worries or concerns when hosting your website through us. That's why you can rest easy knowing that visitors will always be able to view your site because we guarantee an average uptime of 99.9%.

Transfer Your Website to Host Grid Today

Free Domain Policy

A free domain name is included with every applicable HostGrid subscription. However, it is not just any free domain, but is a free domain name for the lifetime of your subscription! This removes any worries over the renewal of your domain and the risk of your website ever being taken down, how reassuring. Each time you renew your subscription we will cover the renewal cost of your domain and we’ll keep doing so for the lifetime of your subscription.

If at any point you choose to end your subscription with us and would like to keep your domain we charge a non-refundable fee of $15.00 to release the domain.

Free SSL Policy

Each HostGrid hosting subscription comes with a free Let’s Encrypt SSL, a leading name in internet security.

Their digital certificates are user-friendly and can be applied to any website, enabling https for a secure experience for all visitors.

HostGrid Money-Back Guarantee

We are so confident you will be happy with our premium hosting features and quality service that we allow you up to 30 days to claim a refund on your annual hosting subscription cost if you feel our service isn’t for you. After 30 days have passed, HostGrid does not offer any refunds on any cancelled services.

Our 30 day money back guarantee applies to annual hosting plans only. Additional services such as monthly hosting subscriptions, Website Backup, VIP Support, Website Security and Domain Privacy are covered by a 14 day money back guarantee. Registrations of certain TLDs can be deleted and refunded within 4 days of registration, an administration fee of $15.00 will be charged. Refunds cannot be granted for any other domain registrations.

We are unable to offer refunds on any Mailbox services and ask that any cancellation requests are made to us at cancel@hostgrid.com at least 14 days in advance of the next monthly charge to avoid any future charges.

If you wish to keep your registered domain name we can deduct a domain charge from your hosting subscription refund so it will be yours to take away.

Free Email Address

Every HostGrid hosting subscription comes with a free email address that can be used in conjunction with your primary domain. This will give your brand a professional look and allow you to keep in contact with all of your customers using our efficient and user-friendly interface.

HostGrid Domain Allowances

HostGrid includes the following domain allowance with each hosting subscription:

  • Unlimited domain names can be managed in a single account
  • Unlimited subdomains can be created and managed in a single account
  • Unlimited parked domains can be managed in a single account

You may find these knowledgebase articles helpful when understanding domain types: